•  Chair, Pharmaceutical Sciences Dept
  • Professor, Pharmacy Administration
  •   CEO, Journey Coach
  • Consultant, Moser Collective

Throughout my life, I’ve approached every challenge with enthusiasm, creativity, and a ceaseless desire to achieve success. This passion and drive have paved the way to countless opportunities, unique experiences, and exceptional relationships both personally and professionally. If you’re interested in learning more about me, keep reading or get in touch.

 

As a working professional, I completed a Masters in Public Administration, a Ph.D. in Organization and Management, and a Doctorate in Behavioral Health (DBH). Through this journey, I’ve discovered how challenging it is to find support. 

 

My journey has also included building doctorate programs for Universities and teaching in multiple University online programs. Throughout my personal pursuit of higher education and teaching in programs across the United States, I’ve realized that many of the needs of this community are not met. 

EXPERIENCE THAT INFORMS THE FRAMEWORK

 

MY EDUCATION

PH.D. ORGANIZATION AND MANAGEMENT

CAPELLA UNIVERSITY

SCHOOL OF BUSINESS AND TECH

DBH, DOCTORATE IN BEHAVIORAL HEALTH

ARIZONA STATE UNIVERSITY

COLLEGE OF HEALTH SOLUTIONS

MPA, MASTERS IN PUBLIC ADMINISTRATION

UNIVERSITY OF OKLAHOMA

DEPARTMENT OF POLITICAL SCIENCE

ACADEMIC BACKGROUND

MY SCHOLARSHIP

PUBLICATIONS

Double-Blind Peer Reviewed

Usbeck, E., & Moser, T. (2024). A method for improving leader evaluations in the homeowner association industry. International Management Review. 20(1). p. 5-13.

 

Silbernagel-Krohne, D., & Moser, T. (2023). Qualitative case study to explore former employee reasons for resignation from Amazon. International Management Review. 19(2). p. 33-44.

 

Marben, T., Moser, T., & Williams, W. (2023). Transformational leadership, capital budgeting, and investment decisions: A qualitative study. Academy of Business Research Journal. 1, p. 23–29.

 

Jones, K., Moser, T, & Marben, T. (2023). The influence of transformational leadership style of real estate managing brokers, perceptions of group dynamics, and the influence of these perceptions on job satisfaction. International Management Review. 19(1). 

 

Williams, M., & Moser, T. (2021). The psychodynamics of distance learning: The online discussion room. International Forum of Teaching and Studies (IFTOS). 17(2).

 

Moser, T., Edwards, J., Pryor, F., Manson, L., & O’Hare, C. (2020). Workflow improvement and the use of PDSA cycles: An exploration using screening, brief intervention, and referral to treatment (SBIRT) integration. Quality Management in Health Care. 29(2). P.100-108.

 

Moser, T., Kessler, T., Edwards, J., & Montarella, K. (2019). A qualitative curriculum evaluation of a student reflection assignment on an integrated simulation experience. Academy of Business Research Journal. II. P.16-37.

 

Moser, T., & Williams, M. (2019, March). The art of coding and thematic exploration in qualitative research. International Management Review. 15(1). P. 45-55.

 

Williams, M., Moser, T., Singer, M. & Youngblood, II, J. (2016). Competency-Based learning: Proof of professionalism. Academy of Business Journal. 2. p.50-61. This issue had a 10.8% acceptance rate.

 

Moser, T. & Sweeney, K. (2010). Development of effective and innovative collaborative technology for strategic management and policy pedagogy. Review of Business Research. 10(3) p. 173-183.

 

WHITE PAPERS

Peer-Reviewed by Agency

Mullins, S., O’Hare, C., & Williams, C., & Moser, T. (2018, October). Pharmacy Quality Alliance (PQA) Opioid and CNS Depressant Report: Recommendations related to the creation of quality metrics. p.1-26.

PRESENTATIONS

International Conferences_Academic Peer-Reviewed

Jones, K., Moser, T, & Marben, T. (2023, March). The influence of transformational leadership style of real estate managing brokers, perceptions of group dynamics, and the influence of these perceptions on job satisfaction. Paper presented at the Academy of Business Research Conference, New Orleans, LA. 

 

Marben, T., Moser, T., & Williams, M. (2022, October). Transformational leadership, capital budgeting, and investment decisions: A qualitative study. Paper presented at the Academy of Business Research Conference, Las Vegas, NV.

 

Moser, T., & Parker, P. (2021, October). Coordination & collaboration: ACBSP as a springboard for improvement and communication. Paper presented at the Academy of Business Research Conference, San Antonio, Tx.

 

Moser, T., & Williams, M. (2021, July). Challenges and Prospects for business education in a post  COVID-19 world: A catalyst for personal, professional, and enterprise transformation.  OnResearch Annual Conference. Geneva, Switzerland. 

 

Williams, M., & Moser, T. (2020, September). Psychodynamics of distance learning: The online discussion room. Invited presentation at the Annual IFOTS Symposium for Online Teaching & Learning. Zoom Conference.

 

Moser, T., Kessler, T., Edwards, J., & Montarella, K. (2019, November). A qualitative curriculum evaluation of a student reflection assignment on an integrated simulation experience. Paper presented at the Academy of Business Research Conference. San Antonio, TX.

 

Moser, T., & Williams, M. (2018, November). Implementing change in the primary care practice: Barriers to success. Paper presented at the Academy of Business Research Conference. Fall 2018 Conference Proceedings. Boca Raton, FL. p. 212. Awarded: Best Paper in Healthcare Management (Peer Reviewed)

 

Williams, M., & Moser, T. (2018, November). Toxic healthcare workplace culture: Impact of bullying on productivity and sustainability. Paper presented at the Academy of Business Research Conference. Fall 2018 Conference Proceedings. p. 213. Boca Raton, FL.

 

Williams, M., Youngblood, J., & Moser, T. (2016, September). Social entrepreneurship: The business of transformative change. Paper presented at the Academy of Business Research Conference. Atlantic City, NJ. Fall 2016 Conference Proceedings. p. 62. Williams attended and presented the paper.

 

Moser, T., & Williams, M. (2015, March). Healthcare systems and leadership: Journeys of transformation. Paper presented at the Academy of Business Research Conference. New Orleans, LA.  Spring 2015 Conference Proceedings. p.12. Awarded: Best Paper in Management (Peer Reviewed)

 

Moser, T., Edwards, J., Montarella, K., & Kessler, T. (2015, March). Team intervention strategies: Developing pharmacists skilled in teamwork. Paper presented at the Academy of Business Research Conference. New Orleans, LA. Spring 2015 Conference Proceedings. p.19. Awarded: Best Paper in Healthcare/Strategy (Peer Reviewed)

 

Williams, M. & Moser, T. (2015). Mental illness and workplace productivity: The 21st century threat to organizational sustainability. Paper presented at the Academy of Business Research Conference. New Orleans, LA. Spring 2015 Conference Proceedings. p.10.

 

Williams, M. & Moser, T., Youngblood, J., & Singer, M. (2014). Competency-Based Learning: Proof of professionalism. Paper presented at the Academy of Business Research Conference. San Antonio, TX. Fall 2014 Conference Proceedings. p.213.

 

Moser, T., & Parker, P. (2013, September). Course development: Pedagogy to practice. Paper presented at the Academy of Business Research Conference. San Antonio, TX. Summer 2013 Conference Proceedings. p.21.

 

Moser, T., & Williams, M. (2013, March). Talent pool depth in small business: Exploring the implications for strategic continuity. Paper presented for presentation at the Academy of Business Research International Conference in New Orleans, LA. Awarded: Best Paper in Management (Peer Reviewed). Spring 2013 Conference Proceedings. p.26.

 

Moser, T. & Sweeney, K. (2013, February). Creating an effective eLearning environment with confidence. Heartland E-Learning Conference. University of Central Oklahoma, Edmond, OK.

 

Williams, M. & Moser, T. (2012, September). From Unlearning to Learning: A critical process in transformative change. Abstract accepted for presentation at the Academy of Business Research International Conference in Atlantic City, NJ. Fall 2012 Conference Proceedings. p.22.

 

Moser, T. & Williams, M. (2012, March). Considering a Market-Driven Human Resource Development Approach in Small Business: Succession Management Systems for Strategic Continuity and Excellence. Paper accepted for presentation at the Society for the Advancement of Management 2012 International Business Conference in Las Vegas, NV.  (Requested that the paper not be considered for publication in the proceedings.)

National Conferences_Academic

Williams, M., & Moser, T. (2021, June). Social entrepreneurship: The business of social change. ACBSP Mid-Year Forum. Miami, FL and Virtual. 

 

Moser, T., & Findley, L. (2017, March). Developing mentoring programs to enhance development of future women leaders in higher education. American Council on Education 2017 State Chair Conference held at the American Council on Education Conference. Washington, D.C. [Invited].

 

Moser, T., Parker, P., Appeddu, L, & Murray, F. (2012, October). Administrative Issues Journal Editorial Board Panel: Discussion of policies, procedures, and processes related to journal publication. Question forum. Norman, OK.

 

Moser, T., Parker, P., Appeddu, L, & Murray, F. (2012, October). Administrative Issues Journal Editorial Board Panel: Introduction and theme discussion. Discussion about the process of seizing opportunities and the meaning in an academic setting. Norman, OK.

 

Moser, T., Parker, P., Wald, T., Moor, K., & Appeddu, L. (2011 October). Administrative Issues Editorial Board Panel: Submission Dos and Dont’s. Presented at the Inaugural Administrative Issues Journal Conference at Southwestern Oklahoma State University, Weatherford, OK.

 

Moser, T. (2010 July). Team Projects: How to use Wikis to effectively build a team project to engage team members. Workshop presented at the National Leadership Conference for Phi Beta Lambda at Nashville, TN.

Professional Presentations_Invited

Moser, T. (2021, July). Technology: Collaboration, connection, and communication. International Coaching Union Conference. Invited Master Class. Poland. 

 

Moser, T. (2021, July). Technology: Collaboration, connection, and communication. International Coaching Union Conference. Invited Master Class. Minsk, Russia. 

 

Moser, T. (2019, March). Collaboration: The importance of providing collaboration opportunities in the classroom. Invited speaker for the Center for Excellence in Teaching and Learning at SWOSU, 5C’s and R Luncheon Series on Collaboration.

 

Moser, T. (2018, April) Screening, Brief Intervention, and Referral to Treatment (SBIRT): The Impact of a Best Practice Improvement Process on Primary Practice Workflow. Arizona State University College of Health Solutions. p. 1-41. Stakeholder Presentation: Federally Qualified Health Care Organization.

 

Moser, T. (2018, April). Recommendation Report Presentation: Patient Behavioral Health Form: A patient dashboard for use in daily practice. OU Physicians Family Medicine.

 

Moser, T. (2018, March). Quality Improvement and Patient Safety. Invited Presentation at the Grand Rounds for the Residents. OU Physicians Family Medicine.

 

Moser, T. (2014, December). Module Reflection: Team-Based Structured Reflection of Learning Experience. SWOSU College of Pharmacy Faculty Meeting.

 

State Conferences_Invited or Peer-Reviewed

Moser, T., & Gray, D. (2015). Career & Personal Branding. Oklahoma Women in Higher Education Fall Conference – 10th Anniversary Conference. [Invited two 90 Minute Workshops].

 

Moser, T.  (2014). Career Pathing: Building the Future of Your Dreams! Oklahoma Women in Higher Education Fall Conference. University of Central Oklahoma. [Invited two 90-minute Workshops]

 

Williams, M., & Moser, T. (2013, May). Stories vs. Statistics: A primer in qualitative data collection, analysis, and reporting for organizational development practitioners. Workshop presented at the New Jersey Organizational Development Day. (State practitioner group). Newark, NJ.

 

Moser, T., Blanke, D., Sweeney, K., Mixon, S., & Smith, T. (2013, November). Led the Keynote address at the Oklahoma Women in Higher-Education Conference. Mentoring. Edmond, OK. [Invited]

 

Moser, T. (2011, November). Served as a panel participant for the Educator’s Leadership Academy at the Oklahoma Women in Higher Education Conference. [Invited].

National Posters_Peer-Reviewed Professional Division

Williams, C., Mullen, S., O’Hare, C., & Moser, T. (2019, May). Developing quality metrics regarding the concomitant use of opioids and benzodiazepines and benzodiazepine-like hypnotics. Pharmacy Quality Alliance Summit. Baltimore, MD. PQA General Poster Session Gold Ribbon in Quality Improvement for the abstract.

 

Mullen, S., O’Hare, C., Williams, C., & Moser, T. (2019, May). Evaluating and developing quality metrics regarding the concomitant use of opioids and gabapentinoids. Pharmacy Quality Alliance Summit. Baltimore, MD. PQA General Poster Session Silver Ribbon in Quality Improvement for the abstract.

 

O’Hare, C., Mullen, S., Williams, C., & Moser, T. (2019, May). Evaluating the need for creation of quality metrics regarding concomitant use of antifungals and opioids. Pharmacy Quality Alliance Summit. Baltimore, MD.

DISSERTATIONS

Published Dissertation_Chair

Anderson, R. (2019). The influence of millennial job satisfaction as moderator between perceived leadership style and turnover intention. (Doctoral Dissertation). Retrieved from ProQuest Dissertations Publishing.

Published Dissertations_Committee Member

Hyatt, N. (2023, April). Kirkpatrick model on government intern program: A qualitative exploratory case study. (Doctoral Dissertation). Retrieved from ProQuest Dissertations Publishing. ().

 

Mayotte, J. (2019, June). Assessing the moderating effect of gender on relationship between leadership style and job satisfaction. (Doctoral Dissertation). Retrieved from ProQuest Dissertations Publishing. (13899669).

 

Rhodes, L. (2019, March). Thriving at work: A call center study. (Doctoral Dissertation). Retrieved from ProQuest Dissertations Publishing. (13906085).

 

Chwieseni, E. (2019, January). An exploration of how the transformational healthcare information technology leader perceives the influence of informal social networks and team commitment on business-IT alignment: A generic qualitative study. (Doctoral Dissertation). Retrieved from ProQuest Dissertations Publishing. (13808025).

 

Hicks, A. (2018, December). Millennials’ wants and expectations of their organizational leaders: A generic qualitative inquiry. (Doctoral Dissertation). Retrieved from ProQuest Dissertations Publishing. (13427462).

EDUCATION CONSULTING 

MY CONSULTING

Thomas Edison State University DBA (2021) | Development and Design of the Dissertation project and software framework. 

 

Thomas Edison State University (2019, 2021, 2022) | Development of the Doctor of Business Administration (DBA) Degree. Course design and Guest Speaker at orientation for each new cohort.

 

United Parcel Service Integrad (UPS) | International training division within UPS; nine US sites, two international sites |Managing Performance Training Program Review | Review of the International UPS

 

Integrad. Onsite Review Team visit September 2018 at Atlanta, GA training facility. Report written that evaluates the learning outcomes and maps to business curriculum with credit recommendations.

 

OU Physicians Family Medicine (Fall 2017) | Recommendation Report: Patient Behavioral Health Form: A patient dashboard for use in daily practice.

 

OU Physicians Family Medicine | Invited Presentation at the Grand Rounds for the Residents on March 7, 2018. The presentation focused on Quality Improvement and Patient Safety.

 

HRCI Annual Academic Program Review (2018, 2017, 2014) |Course credit evaluation for completion of professional certification.

 

United Parcel Service (UPS) (2017) | Automotive Management Curriculum | Focused in the Automotive Engineering Division. Virtual review of the Corporate Automotive Engineering divisions internal training program for course credit in Quality, Operations, and Logistics.

 

Aqua Assessment Project Testing (2017) |Thomas Edison State University School of Business and Management | Scoring of final projects using the ACBSP programmatic outcome rubrics. Tested the system, rubrics, and reporting criterion.

 

Argosy University (2017) | Third party team member for an accreditation mid-term report for the business program. Conducted interviews with faculty, students, and administration. Submitted report for the schools use in the mid-term accreditation reporting.

 

ACBSP Accreditation (2014-2017) |Thomas Edison State University School of Business & Management. Collaborated on the team to develop the assessment plan for the ACBSP accreditation report. ACBSP back mapping project; created rubrics for programmatic outcomes to be embedded throughout all of the coursework. Mapped each competency back to specific course learning outcomes.  Conducted data analysis for the accreditation report. (Site visit Feb. 2017; Accredited March 2017).

 

Competency Based Education Program (2015) | Thomas Edison State University School of Business and Management | Developed interview questionnaire, scored work materials, and conducted applicant interviews testing the CBE program. 

 

Excelsior University General Education Program (2013, May) | Contracted to test the inter-rater reliability of the scoring rubric used to evaluation the ethics program outcomes.   

 

Excelsior University General Education Program (2012, August) | Contracted to work on a team of experts to develop and test the scoring rubric used to evaluation the ethics program outcomes.  Traveled to Albany, NY.

 

Reach Higher Oklahoma program: Developed assessment for the ORGL Leading and Managing Course. Summer 2009

SERVICE BACKGROUND

MY SERVICE WORK

University Service

Chair, Academic Technology Committee (2016-2017)

Chair, Distance and eLearning Council (2013-2015)

 

Member, Faculty Development Committee (2018-2020)

Member, Academic Technology Committee (2015-Present)

Member, Strategic Goal 6 Committee (2014-2015)

Learning Management System Reviewer (2013) | Led Faculty Focus Group D2L | Faculty Survey D2L

Member, Distance and eLearning Council (2011-2013)

Member, University Research & Scholarly Activity Committee (2011-2014)

Member, University Computer & Telecommunication Advisory Committee (2011-2014)

Member, University Assessment Committee (2008-2014)

Member, Faculty Development Committee (2009-2011)

 

College & Department 

Chair, ACPE Accreditation Sub-Committee Standards 24-25 (2018-2022)

ACPE Accreditation Steering Committee Member (2018-2022)

Assessment Committee (2013 – Present)

Sub-Committee Continuous Professional Development Program (2015-2016) | Created the foundation for the CPD program.

Curriculum Committee (2019 – 2022)

Continuous Professional Development Ad-Hoc Committee (2016-Present)

ACCP 2016 Standard Review Ad-Hoc Committee (2015-2016)

Pharm.D. MBA Ad-Hoc Selection Committee (2013 – 2019)

Communications Committee (2014-2016)

Chair, Dr. Saluja Continuance, Promotion, & Tenure Committee (Fall 2014)

College of Pharmacy, Annex Classroom Redesign (Summer 2014).

75th Anniversary Celebration (Spring 2014)

College of Pharmacy Meeting Presentation (Winter 2014). Module Reflection: Team-based structured reflection of learning experience.

PROFESSIONAL DEVELOPMENT

Classes | Certificates

National Association for Healthcare Quality (NAHQ) Certified Professional in Healthcare Quality (CPHQ) Review Course. On Demand online review course for preparation for the CPHQ certification exam. Continuing Education Credit 15 hours. March 2020 - March 2021.

 

Accreditation Council for Business Schools and Programs (ACBSP) Evaluator Certification Program.  Presented by Diana Hallerud, Director of Training and Associate Director of Accreditation. Hosted by Oklahoma Baptist University, October 2, 2019. Completed the evaluator training program.

 

American Council of Pharmaceutical Education (ACPE) | Self-Study Workshop. Presented by Greg Boyer, Ph.D., Assistant Executive Director of ACPE and Director of Professional Degree Program Accreditation. August 13-14, 2019.

 

Certificate in HIPAA Privacy Training (2018) | University of Oklahoma Health Sciences Center; Certificate in Protecting Human Research Subjects | National Institutes of Health (NIH) Office of Extramural Research Date of completion: (August 26, 2016); FRAME Certificate Framework for Healthcare Emergency Management | Center for Domestic Preparedness FEMA Anniston, AL. (June 2016). 32 CEU. (Attended with five PLIQ students); FEMA Certificates (7): (July 2016); Institute for Healthcare Improvement: Open Coursework (11) (2016); FEMA Certificates (12), (May 2015); Continuing Education Program in Advanced Course in Pharmacoeconomic Modeling | University of Arizona College of Pharmacy: (January 8-9, 2014); Coursera course in Introduction to Pharmacy provided by Ohio State University. Dr. Kenneth M. Hale. (Fall 2014). Heartland e-Learning conference: Certificate of Completion .85 CE units (Designing for online and blended courses, have a little faith: A heroic approach to destroying dissatisfaction in online learning) Spring 2013; Sloan Consortium Training: three 10-day courses. (2012); Sloan Consortium Training: four ten-day courses (2011); Daniel Goleman Lecture: 1.5 CE units (2011); Quality Matters Training (2011); Outstanding Professor’s Academy, UCO (2010-2011); Oklahoma Regents Summer Grant Writing Workshop, one-week training (July 2010); CITI Collaborative Institutional Training: Human Subjects Research Training and Certification (January 2009).

Seminars | Conferences

Instructional and Cultural Transformation: I-CAN Model for Curriculum Change | Presented by: Tony Holland, Hosted by SWOSU, October 4, 2018 2 pm – 4:30 pm. Legal Issues in Higher Education, University of Oklahoma (2018); Webinar on Using benchmarking to drive successful behavioral health and primary care integration. SAMHSA, Center for Integrated Health Solutions (August 25, 2016). Noon – 1:30 pm; National Community Pharmacists Association Annual Conference. Maryland. (October 2015); Accreditation Council for Pharmacy Education Annual Conference. Dallas, TX. (July 2015); Mind the Gap: Improving Quality Measurement in Accountable Care Systems. National Pharmaceutical Council, (October 30, 2014); Institute of Healthcare Improvement: Tread water no more! Making sense of patient experience data. (September 11, 2014); National Community Pharmacists Association Annual Conference. Austin, TX. (October 2014); Teaching with Evidence to Improve Student Learning by Adam Persky hosted by SWOSU College of Pharmacy. (March 2014); Understanding and Interpreting Evaluations by Mary Aspedon hosted by SWOSU College of Pharmacy. (November 2013);

Preventing Sexual Harassment Mastery Test (2011); Heartland e-Learning Conference (2010, 2011); “Assess written communication skills without adding to your workload: Better writing, better outcomes, write experience” (January 2011); Funders Forum, Oklahoma City (2010); Jossey-Bass Online Teaching and Learning Conference (October 2010); SWOSU PDA Workshop (2009); Bridging the divide: Critical thinking across disciplines, Tulsa Community College (2009); Training in Desire 2 Learn 2-day workshop (2008); ADA Amendments Act of 2008 (2009)

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